2. If you are requesting career documents, you will receive an e-mail which will include our contract as well as our questionnaire. You may also elect to answer the questions via phone. If you are requesting interview consulting, we will contact you to find the best time to start your sessions via phone. Clients in the DC/MD/VA area may elect to meet in person to do their sessions. At this time, you may reply and provide an current resumes and cover letters you have. If you are applying for a particular job, please include the job announcement so that we may tailor your documents to that job.
3. You will also receive a Paypal invoice from Interview Roadmap. Paypal allows you to pay via credit card or debit card.
4. Upon receipt of your payment, we will begin working on the services you have requested. Resumes typically take 3-5 days. Cover letters take 2-3 days. Rush services are available at an additional $25-$50 for all career documents. With rush services, you will receive your resume or cover letter in 24 hours.
You've got questions and we've got answers! Visit our FAQ page to learn more about how we work, and what we can do for you. If you don't see your answer here, feel free to contact us.
Service Pledge
We pledge to provide outstanding service by listening to your feedback, and providing you with the right guidance you need to excel on paper and in person. We will always provide prompt and courteous service. We promise to keep you up to date and informed throughout the document preparation process. In short: we appreciate you and want you to be 100% satisfied!
Customer Guarantee
For all career documents and interview consulting, Interview Roadmap guarantees that you will be 100% satisfied! if you are unhappy with your career documents, we promise to make changes to get it right up to 1 month after we have completed services for you. We will make every effort to provide you with professional and impressive career documents. We will work with you to make sure you are ready for interview day through practice during our interview consulting session(s) that you may purchase. If you are not ready, we will provide an interview review session at no extra cost.